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The Stark Reality of CRM in Healthcare
What’s troubling the healthcare industry today? Plenty. With HIPAA regulation, Obama’s overhaul of healthcare and Stark compliance for limiting the ability to provide gifts / entertainment to doctors...
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Territory Mapping with Salesforce CRM and Google Maps
Have you ever wanted to see the geographic distribution of your accounts? A professional services organization based in Dallas, Texas solved this challenge with our (CRM Evangelist) help. To solve...
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Is Skype CTI ready for Salesforce Sales and Service Cloud?
As a 11 year veteran of the telecommunication and technology industry, I am continually impressed with the value and advancements of Skype VoIP (now owned by Microsoft). I began using Skype years ago...
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Sales Forecasting for Manufacturing and the Role of CRM
Most manufacturing / distribution businesses need to forecast future demands for their products. At an operational level these forecasts are used to: • Maintain inventories of finished products •...
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CRM Success with McElroy Manufacturing
See the Video Moderated by Author & Columnist, George Colombo. Learn how Paul Brodsky of McElroy Manufacturing, Tulsa Oklahoma, championed the vision and strategy for an industry leading CRM system...
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Sales Forecasting for Manufacturing – the Role of CRM
It’s no secret that one of the most important ingredients in any successful enterprise is an ability to anticipate future demands for products. This is especially true of manufacturing and...
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The Stark Reality of CRM in Healthcare
You don’t need to be a news junkie to know that changes to the healthcare industry over the past several years have left healthcare leaders with serious challenges as they manage competing resources...
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IDQ Customer Success Story
When even the best of ideas run into the law of unintended consequences, the demands created by those consequences can often be overwhelming. That’s what one leading automobile air conditioning...
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Netchex Customer Success Story
Many businesses discover the need for Salesforce CRM functionality when they have an internal problem that uncovers a weakness. But what if your company’s CEO decides to set a goal that was, as he put...
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7 Truths of CRM in Manufacturing
7 Truths of CRM for Manufacturers Tagging onto the previous blog post by our CEO called “A Really Bad CRM Design and Two Good Ones,” I wanted to continue our thought leadership series concerning CRM...
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7 Truths of CRM in Manufacturing
7 Truths of CRM for Manufacturers Tagging onto the previous blog post by our CEO called “A Really Bad CRM Design and Two Good Ones,” I wanted to continue our thought leadership series concerning CRM...
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